By allocating a dedicated Global Account Team - a centralised structure that includes strategic, operational and technical expertise - and by offering Global Master Agreements, we provide a unique level of professional support and transparency. Your single point of contact is the Global Account Manager (GAM), who handles all global needs. This person is supported by the Operations and Contract Management teams, who take care of local requirements based on Global Team Selling processes.
Ricoh Global Services promotes efficiency and flexibility in the way we work with our customers whilst ensuring that our insights are applied consistently across the globe.
Through this flexible and structured way of working, you will find that working with Ricoh Global Services is not an “all or nothing” engagement. Part of the value we add comes from helping you decide which activities deserve the highest priority and which solutions will make the fastest, most measurable impact.
