With offices in every corner of the world, we can be a true global partner, providing a consistent platform of knowledge solutions and professional services that deliver productivity and efficiency for the customer. “Think global, act local” will provide customers the best of both worlds: local fulfillment tailored to their needs, while having one point of contact and central coordination. We offer cost reduction through economies of scale, uniformity through standardisation, and control over processes through centrally coordinated implementation and regular management reporting. While these benefits are essential, it is equally important to respect varying local circumstances. The correct balance between these central and local objectives and benefits leads to a successful international agreement.