Solutions Strategy | Ricoh Global Services

We use our expertise and experience from all over the world to assess your current situation and make the costs associated with it transparent. This enables us to create a tailored solution designed to meet your specific requirements. Once implemented, we are committed to ensure a smooth operation through our on-site support. We will also provide you with continuous and instant feedback on the performance indicators for the document solution that you deem critical to your business. This on-going monitoring allows you and us to future-proof your solution when needs are changing and identify new opportunities for optimisation.

Maintenance & Support Services
Ricoh Global Services benefits from a global network of experienced and skilled service engineers. They are dedicated to installing and configuring your tailored hardware or software solution to your exact requirements, so that your organisation will start realising the potential benefits from Day One. We provide User, Key Operator and Administrator training to ensure optimal usage of the solution from the outset.

The global presence of our dedicated service force means they are never more than a phone call away to provide support, both through telephone and on-site, delivering optimal uptime for your organisation, so that your organisation can focus on its daily activities.

Workflow Optimisation Services
Ricoh Global Services has a wide expertise in optimising your organisation’s document processes, making sure that documents are used in the most effective way. We deliver an end-to-end document solution, fully integrated to ensure that your organisation’s documents are flowing in the most efficient and effective way. From invoice printing to document management and from mail handling to host printing, based on our experience and skills we are able to design, build and integrate a solution that meets your specific needs.